Diversity is reality, inclusion is a choice. Listen to this episode of Small Things Make a Big Difference hosted by Spencer Holt. His guest, Stephen Frost, shares tips on what makes leaders effective and how they can identify and overcome biases so that their businesses and organisations are more inclusive in their decision making.

With diversity being embedded in everything we do, Frost reveals two small things which would open up better conversations and disagreements in the work place between people who think differently and challenge each other’s preconceived views of the world.