Job Title: People and Governance Administration Officer
Location: Bristol with some travel to offices in London and Sheffield
Reporting to: Governance & Compliance Manager
Contract: Contract, 6 months
Salary: £32,252 (£35,725 in Greater London)
Date closes:Monday, 23rd May 2022 at 10am
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Role Purpose

We have an exciting opportunity for an experienced administrative professional to join our small People and Governance Team for a short term contract. You will work closely with the team on a wide range of administrative activities, including some HR administration and recruitment coordination. You will also be responsible for managing the administration for our Bristol office.

You will support the team on several activities including coordinating internal communications, supporting on the development and implementation of organisational policies and owning our meeting room booking process. This will be a busy role, supporting on several activities simultaneously. You will need to be very organised, comfortable taking responsibility for organising important activities and able to communicate clearly and effectively.

You will be working closely with other like-minded passionate professionals in our organisation to build the profile of a movement that will change the face of the country.

Power to Change backs people to grow community businesses that directly benefit their local area. In just six years, we’ve helped double the number of community businesses in England to over 11,000 through innovative funding, support programmes and research.

No one understands a community better than the people that live there. Run by local people, trading for the benefit of local people, community businesses provide the services that neighbourhoods need to make them thrive.

Our vision and mission
Our overall vision is ‘powerful communities, better places,’ which we will deliver by pursuing our mission to ‘strengthen the community business sector’. Our 2021-25 strategy sets out how we will go about pursuing this vision and mission.

Our Objectives
To harness opportunities Growing and diversifying the community business movement is critical to its survival. We want to create the conditions and work with community businesses themselves to ensure a more diverse base of people can be involved in community business in different ways, from being board members and employees to volunteers, shareholders and customers. In particular, we want to ensure that we lower barriers for disadvantaged communities to develop community business ideas so that together we can build a more equitable movement.

To increase engagement The world is changing, and community business can be at the heart of local solutions. We need to continue to build the case for the positive economic, social and environmental impacts of community business, and act as a catalyst to unlock the resources of government, the wider public sector, other funders and the private sector to grow the community business movement and deepen its impact. We will build the exemplars and evidence that can give others confidence to invest in community business.

To build capacity Community business leaders need the skills, knowledge and capabilities to thrive for the long term and build up their power. We will build their capacity to do so now and in the future. We also want to identify new market opportunities and routes to market such as digital that can support income generation and diversification for community businesses, building resilience over time.

Our values
Bold: We experiment, take risks and test new ideas. We move quickly to take advantage of opportunities.

Informed: We learn from research and from our delivery. We are responsive and adapt to what we have learned.

Open: We are transparent about our decision-making. We share knowledge and learning including what has not worked.

Collaborative: We work across sectors and respect others’ knowledge and experience. We encourage others who share our vision to bring about change.

Key Responsibilities

People Administration

  • Produce letters, contract variations and emails, amending standard templates where necessary.
  • Coordinate recruitment administration including collating applications, coordinating interviews and creating interview packs.
  • Assist with onboarding and offboarding when necessary, liaising with key colleagues across the organisation.
  • Maintain our HR software (People HR) with all relevant staff changes and provide technical support to employees on booking leave when necessary.
  • Maintain audit processes by ensuring all necessary documents have a digital signature and are filed correctly.
  • Work with the People and Culture Lead to develop an updated employee handbook.

Office Management

  • Oversee and manage all aspects of our Bristol Office (e.g. post, couriers, office supplies, meeting room bookings).
  • Assist the Operations Manager on liaising with landlords or external contractors (for maintenance, security and health & safety).
  • Coordinate meeting room booking requests across the organisation.

Team Support

  • Ensure that all subscriptions and memberships are kept up to date and work with the People and Governance Team to renew any necessary subscriptions.
  • Support the Governance and Compliance Manager to develop and maintain the processes and systems needed to support hybrid/remote working.
  • Support the People and Governance Team with general external queries.
  • Provide ad hoc administration and support to the People & Governance team.


Skills and Experience

  • Experience in a similar support or administrative role.
  • Excellent prioritisation, time management and ability to work on multiple projects effectively.
  • Ability to organise self and others efficiently, and with excellent administrative and time management skills.
  • High levels of accuracy and attention to detail.
  • Ability to manage your own workload and multiple relationships within the organisation across multiple sites and locations.
  • Confident and competent in using IT systems, particularly databases, and Microsoft Office, especially Teams, Outlook, Excel, PowerPoint, and Word; and Zoom.
  • Ability to communicate confidently, with excellent customer service skills through interactions with a wide range of internal and external stakeholders.
  • Analytical in approach, able to quickly gain an understanding of complex work with confidence to ask for help.
  • Good levels of electronic file management experience.
  • Proficient at building and maintaining good working relationships internally and externally.
  • Willing to work flexibly and fluidly.

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