Job Title: Director of Finance and Support Services
Location: Flexible with London, Belfast or Edinburgh base
Reporting to: Chief Executive
Contract: Permanent, Full time, 35 hours a week, with part time considered
Salary: £69,000 or pro rata equivalent
Date closes:27th October 2022
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Role Purpose

The Director of Finance and Support Services will be responsible for the sound financial management, planning and central services of the organisation.  This is a strategically important role; as we grow, we need to look to the future, and design the financial and operational systems that will help us run as a medium-sized, rather than small, organisation.

The role requires financial expertise, energy and the vision to take us forward, along with the ability to drive internal initiatives, strong people management skills and great communication. You will take ownership of our long-term financial strategy and our financial health and growth while ensuring we meet our legal and regulatory requirements and act as befits a trustworthy charity.

The role is directly supported by a Finance Officer and there is also some shared administrative support.  The role will report to the CEO, and the Director of Finance and Support Services will be part of the Senior Management Team of 5 people. This management structure was set up in 2021 to improve our operational strength and deliver greater impact.

You will bring a proven ability to: support effective governance and decision-making by the Board and the executive team through strong financial and risk management; maintain financial controls and protect our assets; and develop appropriate policies and systems that support efficient operations.

Involve is the UK’s leading public participation charity, and we want to build a more vibrant democracy, with people at the heart of decision-making.  We are experts in participatory and deliberative democracy, public engagement, governance, facilitation, policy-making, research, advocacy and much more.

Our team works across the UK and internationally, with offices in Belfast, Edinburgh and London. Many of our staff work from home across the UK or in a hybrid pattern. Our current board of trustees also brings knowledge and experience from national and local government, parliament, civil society, politics, business and think tanks. Our current Board members are: Ed Cox (Chair); Golam Morshed (Treasurer); Claire Ainsley; Dame Julie Mellor; Dr Hannah White; Kathy Jones; Paul Skidmore, and Sharon Squires.

Our values

  • Collaboration – because change comes when broad coalitions of people work towards a common vision;
  • Equity – because everyone in society has an equal right to be listened to and participate in decisions that affect their lives. No one should be held back by societal divisions or prejudice;
  • Independence – because we are committed to the integrity and impartiality of participatory and deliberative processes;
  • Purpose – because participation must have an impact. We reject tokenistic or ineffectual engagement;
  • Quality – because effective participation requires time, attention and commitment.

Our mission is to develop, support and campaign for new ways of involving people in the decisions that affect their lives.

For the full Candidate Brief click here:

Involve Director of Finance and Support Services JD

Key Responsibilities

Financial leadership and management

  • Working with the SMT, review and improve our financial processes and strategies to future fit Involve with a progressive and robust professional financial system to help the organisation on its growth trajectory.
  • Day to day, manage and maintain Involve’s finance and other systems, taking ownership of the databases and reports that underpin these: including Xero, cash flow, expenses, bank authorisations, accounting, management of reserves and risk, subscriptions, financial control procedures, delegations, annual insurance, break even rates, payroll. Manage and liaise with accountants and external auditor.
  • Ensure the organisation and trustees have accurate, timely, useful financial information.
  • Deliver Involve’s formal and regulatory responsibilities: including planning and delivering the audit process, and drafting the annual report.


  • Manage Board meetings and Finance & Risk Subcommittee, assisting the CEO to construct and plan agendas, report writing, minute-taking, maintaining the actions database, setting up meetings and diary management (with administrative support), leading on finance reporting. Liaison with the Treasurer.
  • Leading on Trustee recruitment, onboarding, support and liaison.
  • Manage annual/ad hoc compliance requirements: Charity Commission and Scottish charity regulator returns, Companies House returns, Pensions regulator, Information Commissioner.
  • Review, improve and manage our IT and cybersecurity systems, direct and oversee external providers as needed.
  • Maintain some core databases, e.g. core organisational information (liaising with the Director of Advocacy and Comms on stakeholder management).

Progressive HR strategy and processes

  • Create a vision for, and strategy to achieve, a robust and forward thinking HR function for Involve, including leading, motivating and growing a team over time to implement management processes and policies which can support a growing and diverse organisation;
    • In the short term, taking over an ongoing project with external providers to update Involve’s suite of policies, including all our HR, operational, and governance policies.
  • Manage HR function day to day, including staff recruitment and onboarding, payroll, line management function for finance officer and supporting the line management structure within the organisation.
  • Act as staff wellbeing and health and safety lead.

Operational, legal and contracting

  • Manage the smooth running of our offices and the equipment needed for our home workers, liaising with landlords, ensuring a welcoming professional work environment for visitors to our office and to support the team wherever they work.
  • Manage contracting for B2B and freelance contracts, supporting and advising project staff, supporting complex projects, signing agreements.
  • Ad hoc liaison with legal advisors
  • Lead on data protection and GDPR and on HR queries.
  • Participate in team meetings, strategy- and away-days as a member of the SMT. Provide expert advice and support to other Directors and staff on all matters relating to core responsibilities.

Skills and Experience

Essential competencies

Applicants must demonstrate the following competencies:

  • Must be a CIMA, ACCA or ACA qualified accountant or able to demonstrate equivalent capabilities.
  • Strong technical accounting skills with ability to maintain robust financial controls.
  • Track record of developing and improving policies and systems.
  • Excellent IT skills including use of MS Office suite and at least one accounting package and one database package.
  • Excellent verbal and written communication skills.
  • Ability to communicate financial matters to non-financial managers, and to get the best from people.
  • Ability to contribute effectively to discussions on Involve’s vision and mission with a broad range of people including the team, trustees, auditors, external stakeholders.
  • Leading and supporting HR, IT and/or other service functions.
  • Experience of writing for a variety of audiences including reports for publication.
  • Knowledge of charity accounting, data protection, charity governance.
  • Internal control systems.
  • Budgetary management.

Desirable competencies

  • Significant experience in a senior financial position with experience of interacting at Board level.
  • Demonstrable experience of improving finance systems, establishing effective systems and driving culture change.
  • Experience of company secretarial and/or charity governance an advantage
  • Understanding of, and interest in, Involve’s broad area of work around public participation in decision-making and its different forms (for example, what ‘deliberative’ methods are);
  • An interest in issues of equity, power and privilege.
  • People management skills: able to support staff to be their best, and lead effective teams.

You may be a proven financial leader looking to make a sideways move to a role that can give you the satisfaction of tangible impact in a small organisation working on an interesting and important area of public participation work.  You may be an HR /accounting professional looking to take your next step up into a role with greater responsibility.

We are genuinely interested in applications from people with all sorts of different backgrounds.

Please don’t be put off applying if you don’t meet all the criteria.

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