Job Title: Delivery and Impact Officer
Location: London, Sheffield, Bristol offices or from home, will involve some travel on occasion
Reporting to: Digital Innovation Manager
Contract: 12-month Fixed Term Contract
Salary: £32,252 (£35,752 Greater London)
Date closes:Tuesday, 8th November 2022 at 5pm
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Role Purpose

The Delivery & Impact Officer is responsible for providing support on specific day to day tasks across a range of programmes including our community tech programme.  The role is responsible for ensuring our grant making processes are followed and that up-to-date data is maintained in our Salesforce system. The role will contribute to design, delivery and reflections activities.

The Delivery and Impact team puts learning, evidence and theory into practice, to design and implement solutions to the challenges facing community businesses. It does this by improving understanding of what community businesses need and can provide. We use this understanding to support community business innovation and connect community businesses to support, resources and ideas to improve their resilience and impact.

You will be working closely with other like-minded passionate professionals in our organisation to build the profile of a movement that will change the face of the country.

Power to Change backs people to grow community businesses that directly benefit their local area. In just six years, we’ve helped double the number of community businesses in England to over 11,000 through innovative funding, support programmes and research.

No one understands a community better than the people that live there. Run by local people, trading for the benefit of local people, community businesses provide the services that neighbourhoods need to make them thrive.

Our vision and mission
Our overall vision is ‘powerful communities, better places,’ which we will deliver by pursuing our mission to ‘strengthen the community business sector’.

Our Objectives
To harness opportunities Growing and diversifying the community business movement is critical to its survival. We want to create the conditions and work with community businesses themselves to ensure a more diverse base of people can be involved in community business in different ways, from being board members and employees to volunteers, shareholders and customers. In particular, we want to ensure that we lower barriers for disadvantaged communities to develop community business ideas so that together we can build a more equitable move.

To increase engagement The world is changing, and community business can be at the heart of local solutions. We need to continue to build the case for the positive economic, social and environmental impacts of community business, and act as a catalyst to unlock the resources of government, the wider public sector, other funders and the private sector to grow the community business movement and deepen its impact. We will build the exemplars and evidence that can give others confidence to invest in community business.
To build capacity Community business leaders need the skills, knowledge and capabilities to thrive for the long term and build up their power. We will build their capacity to do so now and in the future. We also want to identify new market opportunities and routes to market such as digital that can support income generation and diversification for community businesses, building resilience over time.

Our values
Bold: We experiment, take risks and test new ideas. We move quickly to take advantage of opportunities.
Informed: We learn from research and from our delivery. We are responsive and adapt to what we have learned.
Open: We are transparent about our decision-making. We share knowledge and learning including what has not worked.
Collaborative: We work across sectors and respect others’ knowledge and experience. We encourage others who share our vision to bring about change.
Authentic: We integrate the priorities that we have for the community business sector into our own practice. We embody our values in all facets of our work.

Key Responsibilities

Role Responsibilities

  • Provide support on specific day to day tasks including the community tech programme and other programmes within the Delivery & Impact team.
  • Provide support to maintain existing and develop new community tech partnership relationships.
  • Provide support in setting up, assessing and managing grant and support programme activities.
  • Lead on administrative aspects of setting up and running grant and support programme activities.
  • Share learning and reflections to contribute to improving practice across the team.
  • Ensure relevant and up to date data is maintained on Salesforce.
  • Liaise with external stakeholders where relevant.
  • Support and prepare for internal meetings and Board committees as required, ensuring that they have high-quality information in good time.
  • Work with the team to improve and embed operational processes in our activities.
  • Work with the team to market programmes effectively to target audiences and ensure consistency of brand and messaging through delivery partners.
  • Assist with delivering events and key meetings for key partners and stakeholders, including networking events.

Organisation Responsibilities

  • Be an active and engaged colleague, taking part in support, and learning activities.
  • With support, produce a personal development plan and actively build relevant skills and experience.
  • Ensure relevant data is maintained on Salesforce (working with the Data team).
  • Provide ad hoc assistance to other team members as required.

Skills and Experience

  • Ability to write to a high standard and to communicate with a wide variety of stakeholders.
  • Experience in grant management (desirable)
  • Excellent time management and ability to work on multiple projects effectively.
  • Good levels of accuracy and attention to detail.
  • Proficient at building and maintaining good working relationships internally and externally.
  • Analytical in approach, able to quickly gain an understanding of complex work with confidence to ask for help.
  • Willing to work flexibly and fluidly.
  • Good understanding of and experience of working in the social enterprise and/or community business sectors.
  • Confident and competent in using IT systems, particularly databases, and Microsoft Office, especially Outlook, Excel, PowerPoint and Word.

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